Technical Support

Technical Support

Easy DIY techniques to solve any technical problems

Left Right

Quality and Performance related

01

Why am I not allowed to add a 3rd party device?

02

What is my broadband speed?

03

Can I connect to more than one computer?

04

Does using multiple devices affect my internet speed?

05

Why am I not getting the maximum speed?

06

My internet service is slowing down. How to solve this?

07

I am experiencing pixelated pictures on my TV screen. What should I do?

08

I am experiencing slow performance when playing games. What should I do?

After sales service

01

Can I request for my own technician to troubleshoot my IPTV issue?

02

I would like to install CCTV. What should I do?

03

I have an issue with my series link recording. How can I solve this?

04

Why am I unable to record my TV Programmes?

Wifi related

01

Why do I need a strong Wi-Fi password?

02

Is it important to switch off the modem/Wi-Fi on devices when not in use?

Performing Speedtest

01

Astro IPTV Maxis

02

Astro IPTV TIME

IPTV Devices layout

01

Astro IPTV Maxis Layout

02

Astro IPTV TIME Layout

Top